[bryanbrr]

Hi, y'all,

Many of you know this but, there have been drop issues regarding exceedingly rare items within the Hat Crate. Due to this issue, we have indefinitely removed the crate from the pointshop until adjustments can be made to make these items accessible. We apologize for this delay in response to the item as many players have spent thousands of premium points trying to unbox rare items. Please be patient with us as we try and rectify this. 

As always, thank you for being part of our community!