10-25-2022, 01:10 PM
(This post was last modified: 10-26-2022, 10:35 AM by Gabe. Edited 29 times in total.
Edit Reason: I'm too self conscious about what I said and keep adding more and changing wording :c
)
wow, those messages are disgusting. No one deserves to be talked to like that in a genuinely demeaning way. I'm sorry that happened to you and that more was not done in the moments it happened. I’m glad you brought this up. More should be done about the offender too as a result of this.
I'm looking forward to hearing from the staff members that were on and get their side of the story so we can see what happened from their perspective, if anything is missing here, what went wrong, any communication issues, and how we can all do better next time. In general, it's no secret that we need to do better as a community when it comes to handling harassment, both as players and staff. Absolutely should be something that is not allowed to happen. There’s no excuse for something like this not to be handled at the time, it should have been. But I am glad to see in EpicGuy’s response at least something was attempted to be done, but obviously wasn’t enough. But now we know what we can do better next time.
We need to handle it better and be proactive in preventing it from escalating and punishing it accordingly when it does happen, which imo harassment and any of its forms should be taken the most seriously. So this is certainly a larger issue that needs to be addressed too. This also includes staff actively paying attention to what’s happening in the text chats/or admin chat too, since it’s entirely possible there was a disconnect between you and the staff rather than them just ignoring it(which I hope it wasn’t ignored). Sometimes things can unfortunately slip through the cracks. Which in cases like this, it absolutely should not ESPECIALLY if it was sent in admin chat. The situation should have been handled better and more clearly at the time, there’s no excusing that.
I think the staff team is more than capable of handling harassment, it’s just a matter of doing it the right way. Such as making sure we’re having situational awareness and clear communication with the person who is reporting it. Also knowing what is harassment, there should be a clear line and definition rather than questioning if something is "gamer talk" or something silly like that.
Edit Chibill's video: I think it's disheartening that the admin chat seemed to be ignored, no one was typing in adminchat about what Kaiwan said after she sent that. A discussion about that ideally should've taken place IMO or one of them saying that they would talk to Kaiwan in PM. I'm wondering if any of the staff members online PMed Fanta about that after and told him to stop. But it seems inexcusable that not more was done in the moment for this. Better communication among the staff/Kaiwan too to check if anyone was handling it at the time should have happened IMO. Lack of communication during this incident seems to be a BIG factor.
also obligatory lame forum staff disclaimer to pls not derail the thread and keep it on topic bc this is a very serious topic. (:
I'm looking forward to hearing from the staff members that were on and get their side of the story so we can see what happened from their perspective, if anything is missing here, what went wrong, any communication issues, and how we can all do better next time. In general, it's no secret that we need to do better as a community when it comes to handling harassment, both as players and staff. Absolutely should be something that is not allowed to happen. There’s no excuse for something like this not to be handled at the time, it should have been. But I am glad to see in EpicGuy’s response at least something was attempted to be done, but obviously wasn’t enough. But now we know what we can do better next time.
We need to handle it better and be proactive in preventing it from escalating and punishing it accordingly when it does happen, which imo harassment and any of its forms should be taken the most seriously. So this is certainly a larger issue that needs to be addressed too. This also includes staff actively paying attention to what’s happening in the text chats/or admin chat too, since it’s entirely possible there was a disconnect between you and the staff rather than them just ignoring it(which I hope it wasn’t ignored). Sometimes things can unfortunately slip through the cracks. Which in cases like this, it absolutely should not ESPECIALLY if it was sent in admin chat. The situation should have been handled better and more clearly at the time, there’s no excusing that.
I think the staff team is more than capable of handling harassment, it’s just a matter of doing it the right way. Such as making sure we’re having situational awareness and clear communication with the person who is reporting it. Also knowing what is harassment, there should be a clear line and definition rather than questioning if something is "gamer talk" or something silly like that.
Edit Chibill's video: I think it's disheartening that the admin chat seemed to be ignored, no one was typing in adminchat about what Kaiwan said after she sent that. A discussion about that ideally should've taken place IMO or one of them saying that they would talk to Kaiwan in PM. I'm wondering if any of the staff members online PMed Fanta about that after and told him to stop. But it seems inexcusable that not more was done in the moment for this. Better communication among the staff/Kaiwan too to check if anyone was handling it at the time should have happened IMO. Lack of communication during this incident seems to be a BIG factor.
also obligatory lame forum staff disclaimer to pls not derail the thread and keep it on topic bc this is a very serious topic. (:
