[Foxka]

I personally don't see this as a major issue. Discord does give you the option to see the messages of someone you have blocked. I can live with seeing the messages of people I don't want anything to do with if it means I can staff better.

Ah I didn't know this, ty :) Edited my message to reflect

Just clarifying, this is not something I have as a rule right now. we don't have a large staff team, but even within our staff team, we sometimes delegate someone else when one of my team members has conflict of interest.
Hasn't happened in a while though

can confirm from my own experience :) also yeah discord blocking ability is awful and doesn't really do anything except prevent DMs. Will post here later with my thoughts on the app tho